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Relaxation is at the heart of the spa experience,
so knowing what is expected of guests and therapists
alike is helpful for realizing even greater comfort.
In general, allow others to "do for you,"
and enjoy what is one of life's richest rewards.
Spa Etiquette should be thought of as TOOLS and not
RULES -- tools to help you maximize the spa experience,
and to avoid hampering the spa experience for other
guests. Anyone who has ever been kept waiting for
a spa appointment can appreciate the frustration of
having the previous guest arrive late, thus throwing
off the schedule for everyone following. The appropriate
thing for the spa to do is to cut short the visit
for the late guest -- and good spas will do so. If
YOU have arrived late for your OWN appointment, expect
your treatment time to be cut short, but expect to
be charged full price for the treatment. The therapist
was awaiting your arrival on time. Read on:
- Arrive early.
You'll want to get the most out of your Spa experience.
Arriving late will cheat you of precious minutes of
your treatment... Remember that your treatment should
end on time so the next client isn't delayed, regardless
of how late you start.
- How early should
I arrive for my Spa treatment?
Arrive a minimum of 20 to 30 minutes prior to your
first appointment, to allow yourself ample time
to change, put personal effects in a locker, if
available, and familiarize yourself with the facility...
Always shower before your appointment... and vacate
the treatment room upon completion of services within
a reasonable amount of time.
- Can I bring my children?
Unless child care is provided, do not bring children
and leave them unattended.
- Respect other guests.
The Spa environment is one of tranquility
and relaxation, so please respect the right to privacy
and quiet of the other guests... No cell phones, pages,
or loud conversations. When you are in the common
areas, pedicure rooms, tearooms, Jacuzzi patio area,
locker rooms, remember other people are receiving
treatments. Keep your voices down in consideration
to fellow spa-goers trying to relax.
- What do I need to
bring?
For fitness facilities, the only essentials are
appropriate workout clothes and sneakers. If you
are going to a spa hotel, then only in the spa area
will you wear robes and gym gear.
At larger day spas, you'll probably receive a robe
and slippers to wear between treatments, and a locker
for your personal belongings... Bring a bathing
suit if you plan to take a dip in a pool, Jacuzzi
or use the steam room or sauna.
Many larger guests prefer to bring their own robe
in order to assure comfort and fit. This is perfectly
acceptable. If you consider doing so, you may wish
to invest in a large, comfortable, white terry robe
which you keep neat and clean. You'll blend right
in... In any case, call the spa and ask if robes
are provided, and request a large size if necessary.
- Can I wear makeup?
Yes, but it will be removed before certain treatments,
such as facials.
- Can I request a male
or female therapist?
Yes, however spa therapists are highly trained in
draping techniques to ensure your comfort at all
times.
- Do I have to disrobe
entirely for my Spa treatment?
For a traditional Swedish massage, the answer is
yes. But it's easier than you might think. You enter
a private, dimly lit room, disrobe and climb under
a large towel while the therapist is out of the
room. There might be candles and dreamy music playing.
She'll knock before she enters so you won't be caught
in an embarrassing position.
A sheet and sometimes a light cotton blanket are
draped over the massage table. This will be folded
over you and tucked in so you feel safe and enfolded...
Only the part of your body being worked on is uncovered,
so most of your body is covered at any time.
However, you can wear your underwear if you want
to... Your comfort level is the most important factor.
Keep in mind, therapists are trained to protect
your privacy at all times. If you still feel uncomfortable
or shy, you could wear a bathing suit. Many guests
do, so if you elect to do this, you won't call attention
to yourself.
Many treatments allow the client to keep his/her
clothes on. Balneotherapy, for example, can be performed
with a swimsuit on while many types of massage,
such as Thai massage, Shitasu, Amma, acupression
or Reiki are performed fully clothed.
If disrobing is a concern for you, feel free to
request more information when making your appointment.
- Should I take my
jewelry off?
Don't even wear it to begin with.
You should not bring valuables to a Spa. The employees
and staff are busy with guests coming and going
and cannot guarantee the security of your belongings.
Furthermore, don't risk damaging your jewelry by
exposing it to oils, chlorinated waters, salts,
or botanicals, which can react with the metals and
stones found in jewelry.
- Can I ask the therapist
to adjust certain things to increase my comfort?
Definitely... For the allotted time, the therapist
works for YOU, and you should enjoy the experience.
Ask to adjust the room temperature, for example,
or the amount of pressure applied during your massage,
or even the level of light. This is your time.
- Should I alert someone
if I have any physical ailments, disabilities or allergies?
Absolutely, please do... In particular, if you have
high blood pressure, suffer from allergies, or are
pregnant, inform a Spa receptionist when booking your
appointments.
- Are there age restrictions?
Most health spas do not allow children, and have
a minimum age restriction of 13. However, children
with a doctor's referral may be admitted and a treatment
will be selected accordingly.
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