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Questions & answers
...for those taking
Tasmania holidays
on the
Spirit of Tasmania

 
   
   

What time should I check in on the Spirit of Tasmania?

It is important to observe check-in times as late arrival may lead to cancellation of travel arrangements... plan these times into your Tasmania holidays schedule.

Spirit of Tasmania must depart on time and no responsibility can be accepted for passengers arriving late. Check-in commences 1 hour 30 minutes prior to departure with final check-in 30 minutes prior to departure.

Please ensure you check your ticket for the day, date and departure time for the Spirit of Tasmania which you are booked to sail on.

  • Sydney terminal gates for boarding open at 12.30 pm prior to check in commencing. Please note there are no parking facilities available prior to boarding.
  • Melbourne terminal gates for boarding open at 6.30 pm for night sailings and 6.30 am for day sailings prior to check in commencing. There is limited council parking available prior to boarding.

Special check in requirements

All passengers on the Spirit of Tasmania with severe mobility disabilities and traveling with a vehicle are required to check-in 2 hours prior to scheduled departure time. As loading of the vehicle is compact, assistance will be provided for your convenience.

You will need to advise the Customer Service Supervisor before checking in your vehicle.

Where does my luggage go?

If you have a vehicle, lock it inside. For security reasons there is no access to vehicles during the voyage. If you are not traveling with a vehicle on your Tasmania holidays you are restricted to placing 2 items only on the baggage trolley beside the terminal building.

Please note responsibility can not be taken for the security of such items and porterage is not available at the terminals.

What do I bring on board?

Your cabin contains bed linen, towels and soap. Take with you personal toiletries and clothing items in an overnight bag. If you are traveling on the Spirit of Tasmania with an infant and have reserved a cot you will need to bring linen for the cot.

Where do I obtain my cabin key?

When you present your ticket you will receive a Spirit of Tasmania boarding pass and a ship directory with your cabin number and key card/s

How do I drive my vehicle on board?

  • All passengers are to proceed to the vehicle check-in booths where you will be checked-in and provided with boarding passes for each passenger, your cabin keys and Spirit of Tasmania ship directory.
  • All passengers traveling with the vehicle are to remain in the vehicle for boarding via the vehicle deck.
  • Spirit of Tasmania also carries freight and due to different loadings each day, short delays may occur when loading your vehicle. However, these will be kept to a minimum.
  • Once you have parked your vehicle, place in park/gear and engage the park brake. Note the deck number and position of the vehicle within the deck so that you can easily find your car on arrival.
  • On arrival, announcements will be made regarding disembarkation and you will be called to your vehicle by deck numbers. When disembarking Spirit of Tasmania please do not start you engine until told to do so.
  • All passengers traveling with a vehicle may disembark the Spirit of Tasmania with the driver.

Are there quarantine laws?

Both your vehicle and luggage are liable to inspection by Department of Agriculture Inspectors at both terminals. Any fruit, vegetables or plants must be declared or you could face severe penalties. Exemption Certificates are available from your local Department of Agriculture.

Eftpos

Eftpos facilities are not available on any ships of the Spirit of Tasmania fleet.

 

 

 

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